With Bookinglayer you can integrate live chat platforms and communicate with your potential customer through the Frontoffice.

The first step is to create an account in one of the live chat platforms we support; Tawk.to, Zopim, Freshchat or Intercom.

In this example we will integrate Tawk.to. Creating an account is simple, free and doesn't require much information.

Once you have created the account, it will generate a piece of code with an ID to integrate the chat into your Frontoffice.


It is not necessary to insert the entire code in the back office chat ID field. Copy only the ID present in the code.

<!--Start of Tawk.to Script-->
<script type="text/javascript">
var Tawk_API=Tawk_API||{}, Tawk_LoadStart=new Date();
(function(){
var s1=document.createElement("script"),s0=document.getElementsByTagName("script")[0];
s1.async=true;

s1.src='https://embed.tawk.to/Copy this ID/default';

s1.charset='UTF-8';
s1.setAttribute('crossorigin','*');
s0.parentNode.insertBefore(s1,s0);
})();
</script>
<!--End of Tawk.to Script-->

Then, access the chat section in Frontoffice Settings and paste this ID in the field that corresponds to the live chat platform.

The chat will now be visible in your Frontoffice. The communication with the user will take place via the platform's website or App, so make sure you have the tab open or have downloaded the App.

Users will be able to open the chat and send messages directly.

From the Backoffice of the live chat platform, you will be able to reply, see user behaviour and much more.

Remember you can change your status if you are not available.

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