Our support is happy to help you to solve any issue. Here's some tips on how to make support conversations more efficient.

Where can I find the Chat?

The chat is an great way to communicate with support and makes it easy to involve other team members to the conversation. We want to attend to every one of your requests instead of forgetting any, so please make sure you open new request for each issue.

You can find our chat here.

Things you should include in your request

For each issue we need as much information as possible to be able to quickly reproduce what is happening or has happened. Please make sure you include:

  • booking number
  • inventory item
  • screenshots 
  • step by step introduction of how the scenario was produced
  • clear explanation of what needs to be done

There's no such thing as too much information, really!

Feedback and rating

Please leave us some feedback - it helps us to improve our support. 

You can also review our software here. It only takes 2 minutes of your time!

Where can I find my earlier conversations?

Click on Chat with us and then See all

Our Help Centre

Our Help Centre includes many articles with step by step tutorials and videos. 

You will find that, most of the time, your question can be answered within a 2min read or video.

Find our Help Centre here

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